Timing of product shipment

We will ship within 2 business days after payment is confirmed.

Shipping fee

Free Shipping for World Wide

Additional Shipping Information

EMS or International ePacket from Japan

International shipping is handled by INTERNATIONAL EMS or  International ePacket from JAPAN.
All orders can be tracked at the website.  Click here for tracking your shipment.
Dates required for the shipment may also be affected by the standard of EMS and delivery situations of each countries.
Customs duty and other taxes may be levied when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.
We consider the placement of your order as your confirmation and agreement on the shipping situation of each items.

 But , Not all orders are subject to duties and import taxes. Many countries or regions have a minimum order value called a de minimis, before duties and import taxes apply. The following table provides some examples ofde minimis values.

※Caution：This table is provided as an example, and doesn’t consitute tax advice. To confirm the de minimis value for the country or regions that you ship to, refer to that country’s tax authority or a local tax expert.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To start a return, you can contact us at support@ops-official.net with a detailed reason for return and pictures or a video of the product that supports your reason.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@ops-official.net.

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